100% Money Back Guarantee
Mac's Plumbing Service Pro's guarantees you will never buy a lemon from us. You have our exclusive "No Lemons Guarantee." You will always get what you paid for with us.
Regardless of the type of service we perform, each Mac's Plumbing team member is empowered to do whatever is necessary to ensure your 100% complete satisfaction. After we have corrected the problem, if the equipment is still not operating properly to the manufacturer's standards, and the manufacturer's representative has verified its failure and no other alternative is available, upon your written request we will remove the system and refund your money in full.
Mac's Plumbing Service Pro's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are thoroughly background checked and drug tested.
If, when they have finished in your home, they have not performed in accordance with these high standards, you donít pay until you are satisfied with the results. We will never charge you to leave the job to chase after a part that we don't have on our trucks. Our technical competence is not enough. We carefully select only the best part, equipment and fixtures to stock on our trucks for use in your home. You can be sure that you are getting the best in products and service. We simply don't stock cheap parts. We warranty parts and labor for 365 days (one full year). Most other companies warranty parts and labor for 30 days.