© 2009 Mac's Plumbing Website All Rights Reserved. Site Design by Fireprint Studios
www.macsplumbing.com / Serving Elk Grove, Sacramento, & Surrounding Areas
www.macsplumbing.com / Serving Elk Grove, Sacramento, & Surrounding Areas
"Our Mission is to Satisfy every customer, every time, guaranteed, to create lasting relationships, and to have fun doing it!"
"Our Mission is to Satisfy every customer, every time, guaranteed, to create lasting relationships, and to have fun doing it!"
About Mac's Plumbing
Mac's Plumbing Service, Residential & Commercial Plumbing II Phone (916) 690-8787 Fax (916) 361-1442 II 9911 Kent St. Elk Grove, CA 95624 MAPLINK
Owners Steve and Rosie MacDonald are local residents of the Elk Grove Community. Steve attended a small school in the south area and advanced through school finishing at Elk Grove High. Oddly enough Rosie also finished at Elk Grove High and soon after met Steve at a local restaurant, and Married in 2002. They have a daughter named Hannah who attends a school in the Elk Grove School District. After learning the carpentry trade, Steve Received a State of California General Contractors License in 1995.
Their business is known in the community as S.D. MacDonald Construction. Later, it was a natural transition for the MacDonald’s to start a plumbing service company, since they have many years experience with new construction plumbing. The MacDonald’s have created a systematic business that is a great compliment to their construction company. They have developed key core values known in their business as non negotiable standards of excellence. What that means is that Mac’s technicians are drug tested, background checked, professionally trained, and will be respectful and friendly. Our sole purpose is to satisfy every customer, every time, guaranteed, to create lasting relationships and have fun doing it.
“I feel it is great to live, work and serve in the community in where I grew up.”
Steven D. MacDonald
Their business is known in the community as S.D. MacDonald Construction. Later, it was a natural transition for the MacDonald’s to start a plumbing service company, since they have many years experience with new construction plumbing. The MacDonald’s have created a systematic business that is a great compliment to their construction company. They have developed key core values known in their business as non negotiable standards of excellence. What that means is that Mac’s technicians are drug tested, background checked, professionally trained, and will be respectful and friendly. Our sole purpose is to satisfy every customer, every time, guaranteed, to create lasting relationships and have fun doing it.
“I feel it is great to live, work and serve in the community in where I grew up.”
Steven D. MacDonald
Mac's Plumbing Mission Statement: To satisfy every customer, every time, guaranteed . . . and to have fun doing it!
Core Values!
1. Customers come first We recognize that our enterprise exists only at the will of the public. We guarantee product and service excellence to every customer. We are committed to being good corporate citizens.
2. Behavior We treat each other, customers and conduct our business with honesty, fairness, gratitude and mutual respect.
3. Earning success We value hard work, preparation and resolve as the price we are willing to pay for our lasting success.
4. Commitment to team members We are committed to providing the most desirable business to for our employees, offering the best overall compensation package and work environment. We welcome new hires as team members and are dedicated to helping them to quickly get up to speed to enable them to succeed as team members.
5. Operational excellence We are 100% committed to operational excellence. We demonstrate this commitment by our actions. We take great pride in how we: answer the phones, respond to customer needs, maintain our warehouse, offices, grounds and trucks complete our paperwork, perform our responsibilities, and follow company standards, policies and procedures.
Technical Exellence!
Ongoing technical training + Experienced supervision + Office support = Top service for YOU
Our company is committed to the technical excellence of the service we provide you, and therefore, require our professional technicians to attend regular training sessions. Besides the technician who actually does the repair, Mac's Plumbing Service Pro's has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help. When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a Professional technician.
Why Trust and Use Mac's Plumbing?
The Mac's Plumbing Services
We are confident that you will not be able to find a better company in the Greater Sacramento area to install, service or maintain your plumbing.
Here is why:
The Best of Everything
We provide you with the very best equipment, service and maintenance available and we stand behind our work longer than anyone else we know. We have scoured the country looking for the very best equipment and accessories. Everything that carries the "Mac's Plumbing Service Pro's" has been field tested and time proven! When you get a "Mac's Plumbing Service Pro's"™ product you know you are getting the best of the best!
Our Own Warranty
If we install something for you, you will never have to deal with a manufacturer! That's a big deal. We personally warranty everything we sell. When you have trouble, just call us! You will never again have to call a manufacturer or a supplier. Just try calling a manufacturer about a warranty! It's a joke! You may hear something like, “We’ll have to ship in the part. You know what that means, right? No doubt you’ll have your water off while you wait for two weeks! Most manufacturers' warranties aren't even worth the paper they are written on! When you have an emergency warranty problem Mac's responds with fully stocked trucks and no after hours charges.
Privacy Policy
Legal Disclosure:
Privacy is important to Mac's Plumbing Service Pro's just as it is to you, our customers. Therefore, Mac's Plumbing Service Pro's does not sell, rent, or give your name or address to anyone. The Mac's Plumbing Service Pro's site does not use cookies or any other tracking mechanism. Please feel comfortable using Mac's Plumbing Service Pro's as a marketing resource for your business.
The Staff and Management of Mac's Service Champions NON-Legal Disclosure:
(For those of us who never read the legal stuff)
Hey, thanks for coming by. We want you to know that trust and integrity are important to us. Rest assured that "big brother" doesn't live here, so any information you give us, stays with us! Because we like to make friends—and keep them—we don't do nasty things like give you 'cookies' you can't eat, or help ourselves to information you're not giving. We want you to know that any information you do share will never be given or sold to those whose only purpose in life is to send others to 'spam hell.'
Your friends at Mac's Plumbing Service Pro's
Core Values!
1. Customers come first We recognize that our enterprise exists only at the will of the public. We guarantee product and service excellence to every customer. We are committed to being good corporate citizens.
2. Behavior We treat each other, customers and conduct our business with honesty, fairness, gratitude and mutual respect.
3. Earning success We value hard work, preparation and resolve as the price we are willing to pay for our lasting success.
4. Commitment to team members We are committed to providing the most desirable business to for our employees, offering the best overall compensation package and work environment. We welcome new hires as team members and are dedicated to helping them to quickly get up to speed to enable them to succeed as team members.
5. Operational excellence We are 100% committed to operational excellence. We demonstrate this commitment by our actions. We take great pride in how we: answer the phones, respond to customer needs, maintain our warehouse, offices, grounds and trucks complete our paperwork, perform our responsibilities, and follow company standards, policies and procedures.
Technical Exellence!
Ongoing technical training + Experienced supervision + Office support = Top service for YOU
Our company is committed to the technical excellence of the service we provide you, and therefore, require our professional technicians to attend regular training sessions. Besides the technician who actually does the repair, Mac's Plumbing Service Pro's has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help. When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a Professional technician.
Why Trust and Use Mac's Plumbing?
The Mac's Plumbing Services
We are confident that you will not be able to find a better company in the Greater Sacramento area to install, service or maintain your plumbing.
Here is why:
The Best of Everything
We provide you with the very best equipment, service and maintenance available and we stand behind our work longer than anyone else we know. We have scoured the country looking for the very best equipment and accessories. Everything that carries the "Mac's Plumbing Service Pro's" has been field tested and time proven! When you get a "Mac's Plumbing Service Pro's"™ product you know you are getting the best of the best!
Our Own Warranty
If we install something for you, you will never have to deal with a manufacturer! That's a big deal. We personally warranty everything we sell. When you have trouble, just call us! You will never again have to call a manufacturer or a supplier. Just try calling a manufacturer about a warranty! It's a joke! You may hear something like, “We’ll have to ship in the part. You know what that means, right? No doubt you’ll have your water off while you wait for two weeks! Most manufacturers' warranties aren't even worth the paper they are written on! When you have an emergency warranty problem Mac's responds with fully stocked trucks and no after hours charges.
Privacy Policy
Legal Disclosure:
Privacy is important to Mac's Plumbing Service Pro's just as it is to you, our customers. Therefore, Mac's Plumbing Service Pro's does not sell, rent, or give your name or address to anyone. The Mac's Plumbing Service Pro's site does not use cookies or any other tracking mechanism. Please feel comfortable using Mac's Plumbing Service Pro's as a marketing resource for your business.
The Staff and Management of Mac's Service Champions NON-Legal Disclosure:
(For those of us who never read the legal stuff)
Hey, thanks for coming by. We want you to know that trust and integrity are important to us. Rest assured that "big brother" doesn't live here, so any information you give us, stays with us! Because we like to make friends—and keep them—we don't do nasty things like give you 'cookies' you can't eat, or help ourselves to information you're not giving. We want you to know that any information you do share will never be given or sold to those whose only purpose in life is to send others to 'spam hell.'
Your friends at Mac's Plumbing Service Pro's